Filters are provided to help you find cases quickly. To use the filter feature:

1. Click the “Filter” button in the top right corner of the queue screen. The filter panel will open at the top of the page.
   
   
   
   

2. Enter your parameters into the filter fields. You must enter a minimum of one field.
   
   
   
   

3. Click the blue “Submit” button in the bottom right corner of the filters panel.
   
   
   
   

4. The queue will update to display only cases that apply to the parameters you entered.
   

If you use a particular filter frequently, you can save it for future use. First follow the steps above. To save the filter:

1. Locate the save filter functions to the left of the Filter button.

2. Click “Save”

3. Name your filter and click the “Save” button within the panel.

4. You can access your saved filters in the future by clicking the star button (Saved Filters button) to the left of the Filter button.