From My Work Queue, you can locate the case within the table and click the “Actions” button located on the far right side of the row. Click “Accept” from the dropdown menu.

Alternatively, you can open the Case Details page for the dispute in question and click the “Take Action” button located in the top right corner. Click “Accept” from the dropdown menu.

In both cases, an Accept Liability panel will open with important information for you to review. If you agree, click the blue “Accept” button in the bottom right of the panel.

Add notes, if desired.

Click the blue “Submit” button in the bottom right corner of the panel.