To refine your data on the screen for a particular merchant number or group of merchant numbers, click on Edit Selection. This is located at the top of your screen where the blue banner is located. The Merchant Number Selector is used for refining the data on the screen to a particular merchant number or group of merchant numbers.
You can set yourself up to receive emails and/or SMS alerts in Notifications (coming soon). Provide your email address and/or mobile phone number, then select the alerts you want to receive from a number of options regarding Disputes, Account Maintenance, Reports, and System Updates.
You will be charged at the end of your statement month. Look at your statements/invoices for exact dates and amounts. To view your statements and invoices, on the main menu click Account Management, Statements, then Merchant Statement or Chain Statement, as applicable.
Make sure you have the Merchant Number or any other search criteria entered correctly. Also, only transactions from closed batches will appear in the search results. If you are looking for a transaction in an open batch, you’ll have to look through those transactions yourself.