Help Centre

Reconciling Accounts

Where can I reconcile the last deposit amount I received on my bank account?

We have created several reports that will help you reconcile your accounts. There are many factors that go into the amount that you ultimately receive in your bank account, such as which batches were settled in time to be included, active and resolved disputes, fees, etc.

  • Step 1
  • Step 2

    On the main menu, click Reports.

  • Step 3

    Click View Report for the desired report.

    • For transactional activity grouped by batches, select the Settled Batches Report.
    • For deposits received to your bank account, select the Deposits Report.
    • For the status on closed dispute cases that were deposited or withdrawn from your account , select the Adjusted Disputes Report.
    • For a list of new disputes, select the Received Disputes Report.
    • For status of all your deposits that are multi-location businesses, select Chain Aggregate Report.
    • For authorization status on submitted transactions, select the Authorizations Report.
    • For a list of transactional activity by card brand, select Card Summary Report.
    • For a summary of transactions going through a conversion from one currency to another, select Interchange Clearing Report.
    • For an exhaustive list of transactional activity for a month, select Monthly Transaction Detail Report.
    • For a detailed breakdown of a settled batch, select Settlement Transaction Report.

  • Step 4

    On the specific report page, key in the Merchant number(s).

  • Step 5

    To filter the results, click Filter on the right hand side. Key in or select the filter criteria.

  • Step 6

    Click Apply. The filtered results will be represented in the graph as well as in the summary and table.

  • Step 7

    Click to select the columns that you want to see on the report or choose all columns.

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