Help Centre

Where can I find a specific transaction?

We have created a search tool that allows you to locate records from your transaction history based on many criteria. You will have access to all transactions that occurred yesterday and earlier—in other words, transactions from closed batches. To find any transactions from the current batch (today’s transactions), you will have to look through your open batch yourself.

  • Step 1

    On the main menu, click Transaction Finder.

  • Step 2

    Select one or more merchant numbers.

  • Step 3

    Key in or select the transaction information in the search criteria fields.

    TIP: Click MORE to show additional search criteria.

  • Step 4

    When you are ready, click Search. Your results will appear in the table below.

  • Step 5

    To view more details about a particular transaction, click Actions>View Detail. You can customize the results to include more data types, reorder the columns, and export visible data or all data in formats such as CSV (opens in Excel) and PDF.

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