Help Centre

How do I set up MFA on my account?

When you log in to Merchant Portal for the first time after we’ve enabled MFA, you’ll get a prompt to secure your account. Then, you need to designate your “primary” authentication method by selecting one of the following options:

  • Your verified email, which was used during the Merchant Portal registration process

  • A text message (SMS) to your mobile phone 

  • An authenticator app installed on your device (such as Google Authenticator, Authy, Duo Mobile, or Microsoft Authenticator)

Once you select your primary method, you’ll receive a verification code. Just enter that code when you log in—and you’re done!

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